Basic
- Best Effort IT support on business days
- Antivirus management
- UniFi monitoring for critical alerts
- Monthly firmware updates
- Monthly UniFi configuration backup
- Minor network configuration changes

Managed service plans for UniFi infrastructure, from basic monitoring to complete multi-site management. We select the right level based on network size, service criticality and required response time.
IT management, monitoring and support for small offices and companies with multiple locations. Choose the support level that fits your infrastructure.
Services included in each management level.
| Included Services | Basic Single Site | Standard Single Site | Multi-Site Support | Advanced Multi-Site |
|---|---|---|---|---|
| Price + VAT | 150 EUR | 300 EUR | 400 EUR | On Request |
| Locations Included | 1 | 1 | Up to 3 | Up to 5 |
| Recommended For | Small Offices | Growing Businesses | Multiple Locations | Extended IT Support |
| IT Support on Business Days | Best Effort | Included | Included | Included |
| Antivirus management | Included | Included | Included | Included |
| UniFi monitoring for critical alerts | Included | Included | Included | Included |
| Monthly firmware updates | Included | Included | Included | Included |
| Monthly UniFi configuration backup | Included | Included | Included | Included |
| Network Configuration Changes | Minor | Firewall / VLAN | Firewall / VLAN | Firewall / VLAN |
| Outlook and Office management | — | Included | Included | Included |
| Security log and alert review | — | Included | Included | Included |
| Access to ticketing system | — | Included | Included | Included |
| UniFi Access users, permissions and cards | — | — | Included | Included |
| Printer and Windows Support | — | Best Effort | Best Effort | Included |
| CCTV, access control and VoIP support | — | — | — | Included |
| * Structured Cabling | On Request | On Request | On Request | On Request |
Best Effort: solicitarile sunt preluate in functie de disponibilitatea echipei. Modificarile minore includ ajustari ale setarilor existente ale retelei si Wi-Fi.
Imprimare: configurare imprimante, drivere si partajare. Windows: configurare, actualizari si depanare uzuala. CCTV: asistenta pentru camere, inregistrare si vizualizare. Control acces: configurare echipamente, programe si reguli. VoIP: configurare extensii si terminale, depanare apeluri si calitate audio.
Cat 5e si Cat 6 pentru retele de date, telefonie IP si echipamente conectate; Cat 6a pentru infrastructuri de mare viteza, inclusiv 10 Gigabit Ethernet; fibra multimode pentru conexiuni intre echipamente si rack-uri; fibra single-mode pentru legaturi intre cladiri si distante mari; coaxial, voce si date, organizare si reamenajare rack, etichetare, plan de amplasament si montaj aparataj.
* Structured cabling services are available on request and quoted separately depending on location, work and materials.